Last updated: October 16, 2026

Returns and Refunds

All Clear Care is a brand of Warrenpeace Solutions LLC. For help with a return, cancellation, or product issue, email customer.service@allclearcare.com.

Standard website purchases

You may request a return within 30 days of delivery.

For change-of-mind returns, products must be unused, unopened, and in their original packaging with seals intact. Return the complete purchased unit: all three packs in a 3-pack bundle, for example, or the complete case for a case purchase.

For hygiene reasons, opened packs and partially used bundles or cases are not eligible for change-of-mind returns. This does not prevent you from reporting damaged, defective, or incorrect products.

Requesting a return

Email us with your order number, the products you wish to return, and the reason for your request. An account is not required.

If approved, we will provide return instructions and the correct return address. Please obtain authorization before shipping anything back. Do not send returns to an Amazon fulfillment center or our business mailing address unless our instructions specifically direct you there.

Return shipping and fees

For approved change-of-mind returns, you are responsible for return shipping. We recommend a trackable service and keeping your shipping receipt.

We do not charge a restocking fee. Original outbound shipping charges are not refundable for change-of-mind returns, except where required by law.

Damaged, defective, incorrect, or missing products

Contact us promptly with your order number and a description of the issue. Photos of the product and packaging can help us resolve your request.

We will arrange an appropriate replacement or refund. We will cover any required return shipping for confirmed damaged, defective, or incorrect products and refund applicable original shipping charges when appropriate. Please contact us before disposing of affected products.

Refunds

We will notify you after inspecting your return. Approved refunds will be issued to the original payment method within five business days of approval.

Your bank or payment provider may require additional processing time. If the refund has not appeared within 15 business days after our refund confirmation, contact us.

Cancellations and exchanges

Contact us as soon as possible to request cancellation. Orders may enter fulfillment quickly, so cancellation cannot be guaranteed. If an order has already entered fulfillment, the applicable return process will apply.

For exchanges, contact us before returning your products.

Buy with Prime purchases

Purchases made using Buy with Prime are subject to Amazon’s applicable Buy with Prime return eligibility, return windows, and refund procedures, including any extended holiday return periods.

Use the return instructions or order-management link provided with your Buy with Prime order. Contact us if you need assistance.

The standard website conditions above do not restrict any return or refund benefits applicable to your Buy with Prime purchase.

Wholesale and negotiated commercial orders

Any separate return or cancellation terms for a negotiated wholesale or commercial order will be provided for your agreement before purchase. Buying a case through our standard website checkout does not, by itself, create separate wholesale terms.

Your rights

Nothing in this policy limits rights or remedies available under applicable law.